CCLCUK 2022
Content
- Keeping your remote workers motivated, productive, happy and safe
- Treating people consistently in a hybrid world
- Key Findings from the 2021 SWCCF People Engagement Survey (supported by Sensée)
- Creating a Virtual Mindset across everything you do – from recruitment to management, communications, scheduling, security and technology
Key Outcomes
- Discover what employees – and employers – think are today’s biggest contact centre People Engagement issues
- Hear 10 Tips on how to improve employee satisfaction in a hybrid world
- Learn from Sensée’s 16 years’ experience of managing a 100% homeworking operation
- Discover why the Team Leader role is so important to successful homeworking
Topic
People Engagement in a Hybrid Home/Office Workplace
Start
Wednesday, 31 March 2021 at 11:30am
Duration
40 minutes
Sponsor
