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  • Re-watch CCLCUK 2022
  • Re-watch CCLCUK 2021
  • Email Us

Live Q&A Session

John Davies February 23, 2021 2021

Positioning the Contact Centre as a Strategic Asset

John Davies February 23, 2021 2021

Understanding the Customer of the Future

John Davies February 23, 2021 2021

Proactive Interactions Overtakes Reactive Interactions

John Davies February 23, 2021 2021

Predictions for a Post-Pandemic Contact Centre Workforce

John Davies February 23, 2021 2021

People Engagement in a Hybrid Home/Office Workplace

John Davies February 23, 2021 2021

Workplace of the Future

John Davies February 23, 2021 2021

Contact Centre Game Changers in 2021

John Davies February 23, 2021 2021

Welcome and Introductions

John Davies February 23, 2021 2021

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CCLCUK 2021 was enjoyed by over 600 delegates. Why not take a look back at the sessions, and to prepare you for the 2022 sessions?

Re-watch sessions from CCLCUK 2021

In an ever-changing world, join us for a unique opportunity for contact centre leaders across the UK to collaborate and share best practice and industry insight. A full programme will deliver industry insight and best practice at the UK's leaders event of the year.

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