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Live Q&A Session
John Davies
February 23, 2021
2021
Positioning the Contact Centre as a Strategic Asset
John Davies
February 23, 2021
2021
Understanding the Customer of the Future
John Davies
February 23, 2021
2021
Proactive Interactions Overtakes Reactive Interactions
John Davies
February 23, 2021
2021
Predictions for a Post-Pandemic Contact Centre Workforce
John Davies
February 23, 2021
2021
People Engagement in a Hybrid Home/Office Workplace
John Davies
February 23, 2021
2021
Workplace of the Future
John Davies
February 23, 2021
2021
Contact Centre Game Changers in 2021
John Davies
February 23, 2021
2021
Welcome and Introductions
John Davies
February 23, 2021
2021