CCLCUK 2022
Contact centres and the role of the agent have changed with extraordinary pace post pandemic. People have also changed. In this talk we will consider what HR and Recruitment teams now need to consider when building successful recruitment and retention models for the future.
Topic
A loud revolution; How we expect contact centre recruitment and retention to transform in 2022
Start
Thursday, 31 March 2022 at 10:45am
Duration
30 minutes