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A Ride Across The Badlands

Nick Elston

Inspirational Speaker

In March 2020 the world changed. The pandemic & subsequent lockdown not only had a dramatic impact on our lives – but also on our Mental Health. As we step out into 2022, leading Inspirational Speaker Nick Elston looks back at the learnings & experiences gleamed from his global audiences, his own personal experiences & how we can all start to live a life & have a career on our terms – using the lessons from this period. Described as a ‘BIG man, BIG heart, Big story, BRUTAL honesty’ – this powerful session is unique in the Mental Health space, very different to any other Mental Health or initiative you will have attended before & already described as a ‘game changer’ for many people.

Nick Elston is one of the highest-profile and leading Inspirational Speakers on the Lived Experience of Mental Health.

In life, we can either let our adversities, our challenges, define us negatively for the rest of our lives…or…we can choose for it to forge something beautiful, something powerful – something that never would have existed without you going through your ‘stuff’ in the first place.

Described as a ‘BIG man, BIG heart, BIG story & BRUTAL honesty!’, ‘Utterly inspirational, absolutely engaging!’ and ’10/10 – a Speaking Masterclass!’ – Nick shares his experiences of Mental Illness, Mental Ill-Health & Breakdown worldwide – through his powerful, inspiring, engaging & emotional talks.

Most importantly, Nick shares his ‘Lived Experience’ through insights, tools, tips and techniques on how to manage Anxiety in Life, in Business – to implement immediately.

In his own words, Nick says ‘I see Lived Experience as the vehicle that takes individuals and organisations from the problem to the solution – but it’s NOT the solution.

Topic

A Ride Across The Badlands

Start

Thursday, 31 March 2022 at 1pm

Duration

30 minutes

Sponsor

Quick Agenda

9:30am Welcome to Contact Centre Leaders Convention 2022 by Jane Thomas

9:45am Building a Happy and Productive Hybrid Workforce for the Long Term by Paul Whymark

10:45am A loud revolution; How we expect contact centre recruitment and retention to transform in 2022 by Katy Forsyth

12pm The Transformational Contact Centre – Bringing the Spirit of Transforming to Life – Contact Centre of the Year 2021 by Donna Czyzewski

1pm A Ride Across The Badlands by Nick Elston

2pm Sitel’s EXP+ – Transforming the Customer and Agent Experience by Richard Mitchell and Nathian Carnell

3pm Agile HR Strategies to Attract and Retain Talent by Jo Regan-Iles

3:45pm Summary by Jane Thomas

Ask

A Ride Across The Badlands

John Davies March 1, 20222022 Main

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In an ever-changing world, join us for a unique opportunity for contact centre leaders across the UK to collaborate and share best practice and industry insight. A full programme will deliver industry insight and best practice at the UK's leaders event of the year.

Ask a Question to our Speakers

Any questions asked throughout the day will be collected and asked at the LIVE! Q&A session at 4pm.