In an ever-changing world, join us for a unique opportunity for contact centre leaders across the UK to collaborate and share best practice and industry insight. A full programme will deliver industry insight and best practice at the UK's leaders event of the year. Get set to be the best you and your business can be.

Please use a modern browser for the best CCLCUK experience. The times listed are when videos are released, and some videos are released at the same time. Timings are such that you can watch all videos, without needing to catch up. And if you do miss a talk, you can always come back to it and watch again.